How we handle your information, and the terms on which we provide our consultancy service.
Vanuatu Passport Gateway (“VPG”, “we”, “us”), operated by [Legal Entity Name], registered in [Jurisdiction], is committed to protecting your privacy. This policy explains what personal information we collect, why we collect it, how we use and protect it, and the rights you have over it.
Depending on how you interact with us, we may collect:
We process your information on the basis of your consent, the performance of a contract for our services, and compliance with legal obligations. You may withdraw consent at any time, though this may prevent us from providing certain services.
We only share your information where necessary to deliver the service, including with: government-authorised agents and the relevant Vanuatu (or other programme) government authorities; due-diligence and background-screening providers; and professional advisors. We do not sell your personal information to third parties. Some recipients may be located outside your country; where they are, we take reasonable steps to protect your information in transfer.
Given the sensitivity of the documents involved, we store personal and identity documents securely with access limited to those who need it to deliver your service. We retain information only as long as necessary to provide the service and to meet legal and regulatory record-keeping obligations, after which it is securely deleted or anonymised.
To exercise any of these rights, contact us at info@vanuatupassportgateway.com.
Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site. Where required, we will display a cookie/consent notice. You can control cookies through your browser settings.
We may update this policy from time to time. The “last updated” date above shows when it was last revised.
[Legal Entity Name] · [Registered Address] · info@vanuatupassportgateway.com
These Terms govern your use of the Vanuatu Passport Gateway website and the consultancy services provided by [Legal Entity Name] (“VPG”, “we”, “us”). By using our website or engaging our services, you agree to these Terms.
VPG is an independent consultancy and information service. We are not affiliated with, nor operated by, the Government of Vanuatu, the Vanuatu Citizenship Office or Commission, or any other government body. We assist clients by providing information and coordinating applications through government-authorised agents. Applications must be submitted through such authorised agents.
Citizenship and residency decisions are made solely by the relevant government authorities. We do not and cannot guarantee approval, processing times, pricing, or any specific outcome. Government fees, programme rules and timelines are set by the authorities and may change without notice. All figures on our website are for general guidance only.
Information we provide is general and does not constitute legal, tax, immigration or financial advice. You should obtain independent professional advice for your specific circumstances, including on the tax and dual-nationality rules of your home country.
Our professional/consulting fees are separate from government fees and investment amounts, and are quoted to you in writing before you engage us. Government fees and investment amounts are paid according to the relevant programme’s process — typically only after an Approval in Principle. Payment terms will be set out in your engagement agreement.
We coordinate with government-authorised agents and authorities but are not responsible for their decisions, timelines or actions, which are outside our control.
To the maximum extent permitted by law, VPG is not liable for any indirect or consequential loss, or for outcomes determined by government authorities. Nothing in these Terms limits liability that cannot be limited by law.
These Terms are governed by the laws of [Governing Jurisdiction], and any disputes are subject to the courts of that jurisdiction.
We may update these Terms from time to time. Continued use of our website or services after changes means you accept the updated Terms.
[Legal Entity Name] · info@vanuatupassportgateway.com